Michael Leonard Consulting offers a wide range of support solutions. Get your people on the phone with someone who has used CRM to sell cars and one of the most experienced CRM professionals in North America.
Onsite consulting and training is a great way to complete indepth training, re-installs, process analysis or launching/relaunching new departments.
Costs for onsite days are negotiable, costs vary depending on location. The bottom line is if you pay for a day of onsite training, you will get a day, not 1/2 a day of travel, 2 hours of figuring out what you want to be trained on and 2 hours of training.
Remote training is handled via a conference call and Microsoft LiveMeeting session. Using LiveMeeting gives the ability to share each others desktop, share notes and documents and to work directly on your CRM system rather than a generic boring powerpoint presentation. It also enables avoids the need for costly and complicated VPN connections. Michael is only connected to your CRM system with your permission while the meeting is active.